AI Bots Archives - IntelliFend

Protecting a Marketplace from AI Bots, Scrapers, and Data-Leak Risk

An Asia-based online marketplace handling millions of SKUs (Stock Keeping Units) and daily checkouts began seeing AI bots distort demand, scrape pricing and inventory, abuse promo flows, and probe account and payment endpoints. Leadership also wanted to reduce regulatory exposure following an incident in 2023 in which unauthorized access to registered-customer information was discovered after suspicious activity earlier that year.

Shielding Ticketing and Reservation Platforms from AI Bot Attacks

Uri Nguyen

An international airline and its sister hotel-booking platform faced a surge of AI-driven bots that distorted demand data, hoarded inventory, hijacked loyalty accounts, and jeopardized compliance with PCI DSS, IATA NDC, and regional privacy laws.
The engagement started with a proof of concept in detect-only mode, instrumenting VisitorTag across search and booking flows to baseline human vs. bot behavior. AccuBot then generated policy recommendations, including rate-limit thresholds, challenge triggers, crawler permissions, and a WAF Rule Advisory, which were reviewed with the client’s infrastructure team.
Selected controls were implemented by the client on their CDN/WAF, while IntelliFend policies were activated gradually (monitor → challenge → block) within our enforcement layer. Throughout, Push Log was used to track each change and its impact, and thresholds were fine-tuned in real time based on live telemetry.

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Protecting a Marketplace from AI Bots, Scrapers, and Data-Leak Risk

Shielding Ticketing and Reservation Platforms from AI Bot Attacks

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